If you are searching for a managed services partner, we don’t need to convince you about the benefits of Managed Services. For the overloaded system administrators however, following are some of the benefits that they can list when trying to justify the need to the sponsors.

Lack of experienced Subject-Matter-Experts (SME's), difficulty in recruiting and keeping them happy.

Monetary constraints when hiring full time experts in the areas of

Building and supporting a scalable and robust platform for monitoring and managing critical data center services.

Fulfilling Service Level Agreements (SLA) with the uneasy co-existence of in-house staff and pagers.

Providing useful reports to aid capacity planning and management of SLA's.

Why Unizion?

Unizion provides monitoring and extensive management services. We provide the flexibility for our clients to mix and match from the unizMON and unizMAN packages.

Prompt response to alerts and problems in the data center

We have 24X7 support staff monitoring the critical services. Any service degradation is escalated by the management platform till it’s acknowledged. The problem is tracked using our ticketing system for consumption by the SLA reports and online knowledge base.

Robust monitoring infrastructure

Unizion monitoring and management infrastructure is fully redundant and is able to accommodate for hardware and site failures at our data centers. The architecture has an inherent flexibility to work in conjunction with the network/security constraints at the client site.

SME's available 24X7

Our support staff is available 24X7 and able to respond to critical situations without much involvement from our clients. Depending on the level of support purchased, we are able to notify the client about the criticality of the problem or proactively address the problem.

Comprehensive Reporting

Unizion strives to provide our clients with insight into their data center operations. The reporting categories include but are not limited to